Guarantee
We offer a guarantee for orders placed through our website, and we are ready to assist you in the event of a size problem!
In case of exchange, request our package exchange option by e-mail, so we can quickly and easily exchange your ordered product. You can pay the package exchange fee by cash on delivery at the GLS courier, the amount is HUF 2,190 in all cases, and the price difference between the products, if any. The pickup of the product you wish to exchange and the delivery of the new product are carried out by the same courier, so all you have to do is hand over the product in its original packaging to the GLS employee.
Don't like the product? You can return the ordered products to us within 14 days without any reason. We can only take back and exchange products that are completely new and in their original condition.
The address to which we await the return of the products that are to be exchanged:
Philou Equestrian
Eco-Bait Kft.
Hungary, 2365 Inárcs, Széchenyi út 60.